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Not useful

I'm not customer facing so this course is time consuming and irrelevant.

To long and laid our in too many section

It took a long time to complete and was made even more daunting by the fact that it was in 22 sections!

It’s good idea

It’s good method, short video with enough informations

Very interesting.

This user gave this course a rating of 5/5 stars

Lots of useful information

a very informative piece of customer service training

Excellent

This is an excellent summary of the key aspects of customer service

A very clear and concise course

A very clear and concise course, very much relevant to my day-to-day job. I‚Äôm looking forward to the next course! 🙂

VERY INFORMATIVE

This user gave this course a rating of 5/5 stars

Very informative.

Straight forward Clear and easy to understand Not to long

Need to know stuff

Alway good to refresh your knowledge about this subject