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Simple to complete
The training videos are informative and having the written script as an option to follow along with is very helpful. It would help having more questions throughout the videos to test knowledge.
A good course to clarify some points.
A good course to refresh the memory of customer service skills already learned and also to update a few points such as the use of Social Media.
A very good standard of delivery
A good and simple delivery of what good customer service means and should be given.
Brilleant
Your teaching of method is very good All videos,are well using nice words anyone can understand easy because,you use very easy and sweety language
Clear and easy to follow.
Good presenter and graphics, with cleaar and easy to follow information. Very good!
Good advise
Good advise
Clear, concise and helpful.
This user gave this course a rating of 5/5 stars
The course is very educative
The course is very educative, highly inspiring and highly relevant.
Vey helpful and useful tips
Vey helpful and useful tips that make me feel more comfortable with regards to providing ongoing Customer Service.
Really easy to follow
Having the video's to watch instead of a lot of reading, made it really easy to follow. Also the way it was broken down into the sections helped too. The length of time of the course was perfect.