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very good it has helped me a lot.

I cant wait to the other courses i have booked Thank you so much.

Very comprehensive and helpful course.

I feel this course addressed many of the important areas of giving good customer service. I will endeavour to continue to provide this in my current capacity as a sales assistant. Many thanks for the clear, concise way in which you deal with this particular area, your input has been invaluable.

Very comprehensive and helpful course.

I feel this course addressed many of the important areas of giving good customer service. I will endeavour to continue to provide this in my current capacity as a sales assistant. Many thanks for the clear, concise way in which you deal with this particular area, your input has been invaluable.

Very comprehensive and helpful course.

I feel this course addressed many of the important areas of giving good customer service. I will endeavour to continue to provide this in my current capacity as a sales assistant. Many thanks for the clear, concise way in which you deal with this particular area, your input has been invaluable.

A good course to follow

I like that videos have got subtitles it really helps people with disabilities ie deafness.like myself

Lots of helpful advice

This short course gave me lots of good tips about how to give and improve my customer service. The ideas given and points made were really useful, practical and relevant. It was (38?) minutes very well spent. I found the section about how to deal with complaints particularly useful. Thank you very much.

It was a good and valuable topic

It was a great topic to discussed about because we all have d quality

simple and informative

easy to follow and understand

Informative.

The course was easy to understand in the different areas & informative.

I learnt more .

I found this course gave me a lot of information which I can use for the future.