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Interesting
Easy to understand
Quick and Informative
The training was not too long at all and I feel that I got a solid grasp of how to perform good customer service. It was succinct and easy to digest and I got 100% on the test so I think that says a lot about how informative the training was.
Learnt a few things
Good course simple and easy to understand and follow. good information
Very interesting training
This user gave this course a rating of 5/5 stars
Easy to Understand
Great way to learn – allows you to stop and start if you get interupted
Customer services basics introduction
A simple beginners guide !
Good Introductory Training Course
A good introduction to customer service training with the basic fundamentals covered.
I like the whole set up
This user gave this course a rating of 5/5 stars
Concise but full of great details
The course contained great information on interacting with customers to ensure they have the best possible experience.
nice broad content
good wee course, liked the emphasis on everybody involved in my sales process is a customer external or internal.