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Really excellent!
this course is great, so many helpful insights, steps, tools and tips – great for those trying to help others, but just as useful to think about oneself and the impact we can have – before it even becomes a conflicting situation. Thanks you.
Thank you
Emotional Intelligence & Logical Thinking Summary Understanding your emotions and using them wisely can be of great benefit to you, even at work. Combine them with logical thinking and you will be able to see a situation in its entirety.
I enjoyed this course
This user gave this course a rating of 5/5 stars
Very informative
This user gave this course a rating of 5/5 stars
Good understanding course
This course is very interesting and good I really like it it keeps me motivated I learn different things from it thank you .
Concise and comprehensive.
This user gave this course a rating of 5/5 stars
Excellent
it was a very intensive and very useful information
It's quick and too the point no jargon
I found the course very informative not too long out short, just the amount of time spent on each video. It tells you what you need to know and how best to handle such situations. Something I could have done with six months ago. Very good course helps you to understand conflicts in the work place and how to confront it, with advice and guide tips along the way. Quick test at the end, brilliant.
I found the course very interesting
The idea of conflict management is quite important in the current working environment, but it can also be applied to a person's personal life.
Comprehensive and helpful. Minor issues.
I found the information conveyed to be useful. There was discussion of fidgeting around active listening, it should be advised that there are some disabilities which cause people to do this involuntarily. Conflict resolution must also include reasonable adjustments under the equalities act, which should involve understanding why people may behave outside of expectations on minor points like this. Relying on disabled people explaining imposes an additional unnecessary burden.