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Sound principles but idealised
Good overall content. Clearly explained. Idealised scenarios and failed to recognise that many people find non verbal communication such as eye contact, smiling difficult and that diversity should embraces many different styles of appearance / cultural expression. Worked in many different roles where there is no flexibility in role & lack of managerial support or willingness to communicate on issues arising.
interesting
Useful, have needed to use this
The course very good and positive one.
This user gave this course a rating of 5/5 stars
Very informative
Easy to understand and informative module. Would recommend
Good course
Good refresher course to keep uptodate with this subject.
it gives simple and useful tools
This user gave this course a rating of 5/5 stars
Very good course
Good to have a refresher course on this subject.
excellent
enjoy the training session
different perspective
this has given me a different perspective on how i would handle situations in work and outside of it
Excellent course
Really good and clear information