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Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1 Values
  2. 2 Support
A patient and their carer -  Person-Centred Care Training
Section 1: values of person centred care

At the heart of each and every one of our thoughts, decisions, actions and reactions lies a set of beliefs, ideas, and opinions which influence them. These are our values, and these are shaped throughout our lives by our own individual experiences. In the rest of this section we’ll look at the values specific to Person-Centred Care and how to work in partnership with the people you care for in order to plan a service tailored to their unique needs, wishes, and preferences.

Section 2: a carer supporting a patient

Before you're able to offer your patients person-centred care which is tailored to their individual needs you first need to find out what those needs are.  This section is all about how you can support your patients in a person-centred way. We'll look at the Care Plan; we'll consider ways of recognising and minimising sources of discomfort and pain; and then we'll see what you can do to can help your patients maintain their sense of identity and self-esteem.

About this course

Person-centred values tell you how to work in a person-centred way. Generally, there are 6 recognised values for person-centred care and they are:

  • Care
  • Compassion
  • Competence
  • Communication
  • Courage
  • Commitment

Alternatively, the 6 Cs help you to understand that each individual has to be placed at the centre of their care and support plans. The plan must fit the individual, rather than the individual being made to fit an existing routine. This is also known as Person Centred Working.

Our course effectively explores the key principles and will enable carers to work in a 'person-centred' way. The course includes the legal and regulatory framework, the Care Act, tools to support person-centred approaches and risk enablement.

This course works alongside our 14 other awareness courses that make up the Care Certificate Standards

You can access our free worksheet that has been designed to accompany our online Person Centred Care Training course. In each section, there is a box for you to
tick when you have watched the relevant slide in our course. You can also take notes that will help you during your practical assessment at work.

This course equips learners with the knowledge that's required to be put into practice in the workplace, whereby they can do the 'practical' part of their training, followed by having the Care Certificate supplied to them by their management as they meet the required standards. These courses provide part of training but practical training is still required to obtain the care certificate.

Chris Miller, a presenter of Person-Centred Care Training

Presented by

Chris Miller

The importance of Person-Centred Care Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 41 languages

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Machine translated* content is included for free with all our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Person-Centred Care Training certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Person-Centred Care Training course concludes with a 10 question multiple choice test with a printable certificate. In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Person-Centred Care Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Person Centred Care Certificate

107 real user reviews

4.9 out of 5
Always good to recap

This user gave this course a rating of 5/5 stars

Good info

This user gave this course a rating of 5/5 stars


This user gave this course a rating of 4/5 stars


This user gave this course a rating of 5/5 stars

update my knowledge

This user gave this course a rating of 5/5 stars

great resource and supportive e-learning

This user gave this course a rating of 5/5 stars


Getting to know the person you are supporting is the key here, communication and 'Nothing about me without me'

A good Refresher

This user gave this course a rating of 3/5 stars

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

Standard 5 of the 15 standards that make up the Care Certificate is working in a person-centred way. Workers in the care sector are shown what is expected of them in the Care Certificate, which is an agreed set of standards that employees need to pass. It forms part of an induction programme that should be covered if you are new to the care sector. 

The Care Certificate was developed by Skills for Care, Health Education England and Skills for Health.

The Care Act 2014

The Care Act 2014 sets out in one place, local authorities’ duties in relation to assessing people’s needs and their eligibility for publicly funded care and support.

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