Emotional Intelligence is responsible for 58% of professional success, regardless of job category
- Soft Skills
- 40 languages
- 15m
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Learning outcomes
- Understand what is meant by emotional intelligence
- Understand why emotional intelligence is important
- Learn how to practice and improve your emotional intelligence
Covered in this course
Course contents
This training course is broken down into 2 sections
- 1Defining emotional intelligence
- 2Strengthening emotional intelligence
About this course
When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued… Emotional Intelligence.
Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.
This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.
Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.
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Find out moreAvailable in 40 languages
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Emotional Intelligence Training certificate
Download and print
At the end of this Emotional Intelligence Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Emotional Intelligence Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
207 real user reviews
4.8
out of 5
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easy access to topics & techniques that can develop your own EI.
very accessible and enjoyable- focused on everyday events and tasks we all share. great self- help course.
Good overview
It's very well delivered, the presenter was clear and easy to follow. The units were to the point and additional learning that accompanied can enhance the experience. Good course
Good information
This user gave this course a rating of 5/5 stars
Makes you realise that a simple comment can affect a persons feelings.
I will definitely consider to take timeout when feeling the need to say something irrelevant during a conversation. I think eye contact and body language is a good tool to use when listening to people talk and make them feel good about themselves.
succinct and cogent
A great simply defined course that demonstrated what emotional intelligence is, how to recognize it and importantly how to apply it.
Good
This user gave this course a rating of 5/5 stars
a very productive course
this course makes you think of your emotions when at work & how they affect not only yourself but your work colleagues.
Was really great:)
This user gave this course a rating of 5/5 stars