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Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1 Defining emotional intelligence
  2. 2 Strengthening emotional intelligence
A screenshot from our Emotional Intelligence Training course
Animation of two characters practicing emotional intelligence

In our first section, users will learn the basics about emotional intelligence, gaining an understanding of what it is and why it is important.

Two colleagues speaking to each other, expressing emotional intelligence

In this final section, users will be given the information and tools they need to practice and improve on their emotional intelligence.

About this course

When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued... Emotional Intelligence.

Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.

This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.

Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.

Elena Pitsiaeli, a presenter of Emotional Intelligence Training

Presented by

Elena Pitsiaeli

The importance of Emotional Intelligence Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 41 languages

All inclusive

Machine translated* content is included for free with all our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Emotional Intelligence Training certificate

Download and print

At the end of this Emotional Intelligence Training course, users will be given a printable certificate. 

In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Emotional Intelligence Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Emotional Intelligence Training certificate

196 real user reviews

4.8 out of 5
A very good and concise introduction

This covers quite a lot of issues such as mindfulness ; self-motivation and self control as well as active listening - this is hard and often done badly ! So I would like a longer session on what this actually looks and feels like


Its a very good course and educative.

Short and sweet easy to take in

This user gave this course a rating of 5/5 stars

very well detailed for do's and dont's

a usual very informative and explained

Clear and concise presentation

Interesting information, broken down into easy to understand headings.

really enjoyed

This user gave this course a rating of 5/5 stars


Aligns with my natural approach and values.

Very interesting

I did enjoyed the training.

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