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Covered in this course

Course contents

This training course is broken down into 3 sections

  1. 1 The Primary Survey
  2. 2 The Secondary Survey
  3. 3 First Aid Treatment
Someone performing CPR - First Aid at Work Training
A paramedic performing CPR

In a first aid situation, your priority is to quickly and calmly assess what’s happened and who needs help. In this section we will cover the primary survey, this is made up of 5 steps, which you can remember using DR ABC, which stands for danger, response, airway, breathing and circulation - we’ll be covering these in this section.

A paramedic assembling a sling onto a patient

Once you have completed your primary survey and dealt with any urgent conditions, you should now assess what is wrong with the casualty. This will include, looking for a medic alert bracelet or medication in their pockets that might tell you about an existing medical condition, as well as asking questions and checking for injuries.

A paramedic helping a choking patient

In this final section, you will refresh your memory on essential procedures or treatments that you may need to perform to someone at work. You will look at: first aid kits at work, applying roller bandage and slings, choking, shock, cuts/grazes, bruises, nose bleeds, burns/scalds and splinters or other puncture wounds. 

About this course

Between 2017-2018, there were 555,000 non-fatal injuries in workplaces and 144 fatal injuries.

The British Red Cross found that only 5% of adults have the skills and confidence to provide first aid in emergency situations. This shows how essential Emergency First Aid at Work (EFAW) can be and just how important it is to equip staff with the correct skills to respond to accidents and emergencies in the workplace.  

Our CPD Accredited Emergency First Aid at Work (EFAW) Refresher Training is the perfect course for all emergency first aiders across all industries. Your staff will refresh their understanding of:

  • the role of an emergency first aider and the need for recording incidents and preventing cross-infection
  • how to assess a situation and circumstances to act safely and effectively in an emergency
  • how to administer first aid to those who are; unconscious, choking, burned, wounded and bleeding or someone suffering from shock
  • how to administer CPR and how to use an AED
  • how to provide first aid for minor injuries (cuts, grazes, bruises, minor burns, etc.)

Please note that this online training course does not give you the full practical training of first aid or emergency first aid. It provides general awareness but should not be used as a replacement for practical training. 

Our other online first aid courses include First Aid at Work Refresher Training, First Aid Requirements & RIDDOR and First Aid Appointed Person Training.

The importance of Emergency First Aid at Work Training - Refresher

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 36 languages

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Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Emergency First Aid at Workcertificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Emergency First Aid at Work Training course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Emergency First Aid at Work Training - Refresher Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Emergency First-Aid at Work Certificate

393 real user reviews

4.9 out of 5
clear and precise

This user gave this course a rating of 5/5 stars

It was interesting and a good refresher

Dave made the course very explainable and easier to understand. It was more practical as well and easier. As a refresher it was useful and very helpful

Well structured, logical, memorable

Easy to remember, clear instructions for all First Aid emergencies. Format and presenters were engaging and easy to follow. Practical demonstrations between first aider and casualty were useful as a visual reminder.

Very good, clear and easy to understand.

Nice use of people demonstrating procedures. Clearly presented, and to the point. They covered a lot of different topics in a short space of time, but thoroughly.

A very good refresher

This user gave this course a rating of 5/5 stars

Very interesting



This user gave this course a rating of 5/5 stars

Fairly boring presentation

It was pretty basic & commonsense, but I did learn a few new things I didn't already know as a mother & grandmother. The information was clear & simple & I liked the summary at the end of each section. However a person just staring at the screen delivering the info. & a fairly unconvincing 'patient' were not really attention-grabbing for long periods of time& I did the course in parts, separated by weeks. I'm not being critical of the instructors as they spoke slowly & clearly, but it was just too much the same. Thank you for persisting with me to complete the course to better prepare me for being a volunteer at our Seafarers' Centre.

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

The First Aid Regulations 1981

The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work.

3.—(1) An employer shall provide, or ensure that there are provided, such equipment and facilities as are adequate and appropriate in the circumstances for enabling first-aid to be rendered to his employees if they are injured or become ill at work.

The Health and Safety (First-Aid) Regulations 1981

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