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Covered in this course
This training course is broken down into 2 sections
- 1 What is Active Listening?
- 2 How to be an Active Listener
In the opening section of this course, we look at what active listening is and why it's important.
In the final section of this course, we cover a range of actions to help the user become an active listener.
About this course
When it comes to creating genuine connections with each other, good communication is really important.
Whilst technology has made it easier for us to communicate with each other, it hasn't necessarily made our communication more meaningful. And with remote and hybrid work set-ups becoming more common, we long to connect with each other in a more human way.
Communication plays an important role in our day-to-day lives because it allows us to bond with people, share our thoughts, feelings, and experiences with them, and it helps us to reach out and connect. Ultimately, improving communication skills will always be beneficial.
This course provides users with all the information they need to improve their active listening skill. Our actionable tips can be immediately put into practice by your employees, and whilst it will require a certain amount of patience to see improvement, it's a sure fire way to improve your team's active listening skill.
The course can be completed in just 10 minutes and provides a printable certificate upon completion.
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Active Listening Training certificate
Download and print
At the end of this Active Listening Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Active Listening Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
38 real user reviews
Detailed coverage of the topic, providing tools to consider going forward.
Fantastic Training Course!
Really enjoyed this training course - its was educational, informative, engaging and interesting.
It has helped me understand smart goals better
Some very useful advice on Active Listening - it made me instantly revisit my own approach and I started to adapt immediately.Presentation was a bit wordy, only a few practical scenarios. Adding these would have made it longer, which can be off putting and self defeating.
useful refresh on communication skills
a short and useful course
Although short it covers the basics of how to actively listen really well
A little repetitive
This user gave this course a rating of 5/5 stars
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