Working at Height FAQs & Resources

As a leading provider of Health & Safety eLearning, our experts are often asked about Working at Height. We've collected all of those questions and answered them for you below...

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Working at Height FAQs

What is classified as working at height?

HSE classifies working at height as when you:

  • work above ground/floor level
  • could fall from an edge, through an opening or fragile surface or
  • could fall from ground level into an opening in a floor or a hole in the ground

When should you use a ladder for when working at height?

Ladders may be used when it is determined by a risk assessment that no other safer and lower risk equipment can be used and that there is a low risk because of the short duration of use. You should only use ladders when they can be used safely and where it is practicable to do so.

What is a working platform?

A working platform is now classed as:

  • a roof
  • a floor
  • mobile elevating work platforms (MEWPs)
  • treads of a stepladder
  • a platform on a scaffold.

What is meant by collective and personal fall prevention?

Collective protection refers to equipment that doesn't require an individual to be effective. An example of this would be a guardrail.

Personal protection equipment requires an individual to do something for it to be effective. For example, this could mean putting on a safety harness correctly.

How far can I fall without hurting myself?

There is no direct answer for this question as every ‘fall’ situation is unique. If you fall, the depth and severity of your injuries can depend on a varying amount of factors like your age, the angle in which you land, your weight and lots of other things. This is why there is no specified limit to what constitutes 'working at height'.

How do you decide if someone is competent to work at height?

Someone working at height has to have the right skills, knowledge and experience to perform the task. If they are in the middle of training then they need to be supervised at all times in the tasks that they are carrying out.

FAQ regarding our Working at Height Course

How long does this course take?

This course takes 40 minutes to complete including the multiple choice test at the end where you receive your instantly printable certificate.

How long is my certificate valid for?

It is up to the training administrator of the employee as to when training needs to be refreshed. However, to stay up-to-date with legislation, we recommend that training should be renewed every year.

Why is this training important?

This Working at Height training is incredibly important to make sure that professionals working in this environment do everything that they can to reduce the possibility of serious accidents or injuries. Each year falls from height cause the most deaths at work and the second highest number of major injuries.

What approval does this course have?

This course is IOSH Approved and CPD Accredited

What devices can I complete the course on?

Our courses can be completed on a range of devices, they’re compatible with Desktops, laptops, mobile phones, iPads and other tablets.

Documents and resources

  • Checks to make before using Ladders

    This useful checklist should be used before you use any type of ladder for any type of work. It assesses all of the parts of a ladder and aims to reduce the risk of injury.

  • Ladder Safety Steps

    This checklist runs through the choice of ladder you take, the pre-checks you should conduct, the set-up of your ladder and how to use your ladder.

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