Frequently asked questions

An adult could be classed as a vulnerable individual if they are 18 years and over and they are;

  • Elderly and frail
  • have a learning disability
  • have an alcohol or drug addiction
  • have a long-term illness
  • are a carer
  • have a physical disability
  • have mental health needs e.g. dementia, schizophrenia, or
  • don't have the capacity to make decisions by themselves

Children alone, because of their age, are considered a vulnerable group of people in society. A child is someone 18 years old or younger. Those who might be more vulnerable to harm could be; 

  • A child who has lost a parent(s)
  • A child whose parent has poor health
  • The living arrangements of a child (for example, a child who is no longer in family care or a child who is living in poverty)
  • Children with disabilities 

The above list is not definitive.

Children could be victims of;

  • Neglect
  • Domestic abuse
  • FGM (female genital mutilation)
  • Sexual abuse or sexual exploitation
  • And more

Adults could be victims of;

  • Physical abuse
  • Domestic abuse
  • Sexual abuse
  • Psychological abuse
  • Emotional abuse
  • Financial or material abuse
  • Modern slavery abuse

Find out more about what safeguarding is or if you need to report abuse - find out more on our ‘Who do I report abuse to’ blog.

“The Care Certificate is the minimum training, supervision, and assessment that those staff new to care (health and adult social care) should receive as part of induction.  

The Care Certificate is intended to be used at the start of a career in health and social care.  It ensures that people joining the sector can receive appropriate training, support and workplace assessment before they start to deliver care out of the line of sight of more experienced workers.” - Skills for Care.

Here at iHASCO, we offer eLearning for all 15 of the Care Certificate Standards. 

Our Care Certificate Courses offer an engaging way to use our eLearning alongside the practical Care Certificate Training employees undertake at work. While completing our courses does not mean that you have completed the Care Certificate, each course equips learners with the knowledge to effectively complete their practical training in their workplace where their employer will supply them with the Care Certificate Workbook. 

Read our Care Certificate FAQs and learn more about how eLearning can be used for the Care Certificate.

Unfortunately, mental ill-health is common within the care sector, the suicide rate is almost twice as high as the national average within this sector. found that 84% of carers report that they feel stressed, 78% report suffering from anxiety, and 55% report that they have suffered from depression as a result of their work.

White papers & guides

Documents & other resources

White Papers/Guides

Six steps to avoid a fire safety disaster in your care premises…

Keep your care premises safe and compliant with our short guide. To help you get to grips with your responsibilities, we’ll talk you through the six steps you need to follow.


People at Risk in a Fire Emergency

The risk assessment must pay particular attention to people who may be particularly at risk in a fire situation. They could include…


Care Plan Template

A Care Plan, also known as a Support Plan or an Individual Plan, is a legally required document which sets out the details of the daily care and support required.


Common warning signs of abuse in children

This resource shows the common signs of abuse. If you recognise any of these signs in a child, regardless of whether you suspect a particular type of abuse or not, you need to respond appropriately.

White Papers/Guides

Fall prevention in home care

We've partnered with Citation to provide you with a short guide on preventing falls in homecare.