Bomb Threats & Suspicious Packages FAQs & Resources

As a leading provider of Health & Safety eLearning, our experts are often asked about Bomb Threats and Suspicious Packages. We've collected all of those questions and answered them for you below...

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Bomb Threats & Suspicious Packages FAQs

How do I report a bomb threat?

No matter how unbelievable or implausible you believe the threat to be the threat must always be reported to the police via 999. After you have received the threat, if you believe it necessary to evacuate the building then you must do so quickly and efficiently.

What is a suspicious package?

Suspicious packages/bombs are not often sent to a home or business address. Buildings with large mailrooms and those who have large quantities of mail coming in should know what to look out for. When opening mail these are some of the things to look out for:

  • Strange odours or stains, crystals, powder or powder-like residue or discolouration
  • Items with things like ‘Confidential’ on
  • Unusual sizes or weights
  • No name on the package
  • Misspelling of simple words
  • Excessive or severe lack of proper wrapping
  • A large amount of postage
  • No return address or postage that doesn't match the return address
  • Open packages

I think I've found a suspicious package, what do I do?

Do not touch the package any more than you already have and do not move it. Notify your manager and explain why you think it is suspicious. Shut all windows and doors in the room of the package and leave the room but do not come into contact with other people and until you have been checked over. Turn off any ventilation systems.

Can bomb threats only happen over the phone?

Bomb threats can happen face to face but are quite common over the phone. If you receive a bomb threat over the phone you should write down all of the information they give you no matter how small or irrelevant it may seem. Try to remain calm on the phone and if practical you should keep the caller talking to get as much information as possible and get someone else to call the police while you are on the phone.

Note the phone number if possible and if you get the threat via text then do not reply, forward or delete it. After all of this, report it to the relevant person if at work or call the police if at home.

Should I have an evacuation protocol in place?

Should you ever be threatened with a bomb or a suspicious package then it would be beneficial for both the employer and employees to have an evacuation procedure in place. The evacuation place should be more than 500 meters away from the risk and should not be directly in a car park and there must be 2 assembly points. The person in charge of evacuation and assembly points will be the people that are familiar with the fire evacuation points - fire wardens.

FAQs regarding our Bomb Threats & Suspicious Packages course

Why is this training important?

This course is suitable for anyone. Most people come into contact with the post at home or at work and anyone is subject to these threats. This training reminds people how to stay alert for the possibility of terrorism at work. It also provides the relevant steps to take if you do receive a threat.

How long does this course take?

This course takes 20 minutes to complete

Who is this course suitable for?

This course is suitable for any employees.

What devices is this course available from?

Our courses can be completed on a range of devices, they’re compatible with Desktops, laptops, mobile phones, iPads and other tablets.

How long is my certificate valid for?

It is up to the training administrator of the employee as to when training needs to be refreshed. However, to stay up-to-date with legislation, we recommend that training should be renewed every year.

Documents and resources

  • Bomb Threat Phone Call - About the Caller

    This form accompanies our Bomb Threats and Suspicious Packages programme. If you were to receive a bomb threat phone call, it provides a useful prompt for information which would help the Police.

  • Bomb Threat Phone Call Form

    This form accompanies our Bomb Threats and Suspicious Packages programme. It’s a useful reminder of the questions you need to ask if you receive a bomb threat phone call.

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