Microsoft Outlook: The Basics (text-based) Training

Each of our courses ends with a multiple-choice test to measure your knowledge of the material.

This Microsoft Outlook: The Basics Training course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Microsoft Outlook: The Basics Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Microsoft Outlook is used by millions globally, and it’s likely you’ll come across it in either your personal or professional life. This training helps you go beyond just sending emails, showing you how to integrate all of Outlook’s features to better manage your communication and time.

One of the most important aspects of this course is its focus on how to apply your learning in the real world. You’ll learn how to manage your inbox with ease, from sorting messages to using powerful filters and folders. This is particularly useful for professionals handling high email volumes who need to stay responsive and organised. The ability to create customised email signatures will allow your communications to always appear polished and professional.

Additionally, the course dives into calendar and task management, equipping you to plan your time effectively. Learn to schedule meetings, set up reminders for important tasks, and even share calendars with colleagues or family to keep everyone on the same page.

This training also emphasises the importance of email and scheduling etiquette, helping you to make a positive impression in all your interactions. You’ll gain skills to enhance communication and productivity, both critical for achieving academic, personal, or professional success.