Active listening can help a person appear engaged and trustworthy, whilst helping them gain a deeper understanding of an issue or situation

  • Soft Skills
  • 40 languages
  • 10m

Learning outcomes

  • Understand what active listening is
  • Understand the benefits and rewards of practising active listening
  • Be ready to take your new active listening knowledge and put it into action

Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1
    What is Active Listening?
  2. 2
    How to be an Active Listener

About this course

When it comes to creating genuine connections with each other, good communication is really important.

Whilst technology has made it easier for us to communicate with each other, it hasn’t necessarily made our communication more meaningful. And with remote and hybrid work set-ups becoming more common, we long to connect with each other in a more human way.

Communication plays an important role in our day-to-day lives because it allows us to bond with people, share our thoughts, feelings, and experiences with them, and it helps us to reach out and connect. Ultimately, improving communication skills will always be beneficial.

This course provides users with all the information they need to improve their active listening skill. Our actionable tips can be immediately put into practice by your employees, and whilst it will require a certain amount of patience to see improvement, it’s a sure fire way to improve your team’s active listening skill.

The course can be completed in just 10 minutes and provides a printable certificate upon completion.

The importance of Active Listening Training

It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

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