Lone Working FAQs & Resources

As a leading provider of Health & Safety eLearning, our experts are often asked about Lone Working. We've collected some of those questions and answered them for you below...

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Lone Working FAQs

Is lone working legal?

In the UK, lone working is legal. While there is specific legislation for some industries of higher risk regarding lone workers, generally speaking, it is allowed as a sufficient risk assessment has been conducted and recorded for these workers.

What employees are considered to be 'lone workers'?

A lone worker can be simply defined as anyone who works by themselves, without direct or close supervision, even if it is only for certain aspects of their job or during certain periods of the working day.

What risks might a lone worker be exposed to?

  • The location that the lone worker is working in
  • Jobs with higher authority can cause resentment and cause people to be aggressive
  • The emotion of a client or customer
  • Members of the public or animals that are encountered on the job
  • Carrying things of value

How can a person prepare for lone working?

One of the main things that a lone worker needs to consider is what they do before they leave for work. Here’s a few things they can do to be prepared:

  • Make sure their phone is fully charged
  • Plan their journey
  • Ensure essential items are packed
  • Ensure they've checked in with someone to let them know they are leaving
  • Ensure all other risks have been considered

Do I need a lone worker safety policy?

A lone worker safety policy is a written document that details everything that both employees and employers need to know to keep staff safe when they’re working alone.

There’s no legal requirement to create a standalone document for lone workers, as long as all the key elements are covered somewhere and made known to staff.

What should a lone worker safety policy contain?

This policy should be unique to your organisation and the tasks that need to be carried out. However, the following areas can be used as a starting point:

  • Why the policy is in place
  • When formal risk assessments will be carried out
  • When workers will receive relevant safety training
  • What support is available if workers experience an accident, injury, illness, or assault while working alone
  • What communication methods will be used for situations related to lone working
  • What technology and monitoring systems are to be used to aid lone worker safety

FAQs regarding our Lone Worker Safety course

How long does the course take?

The Lone Worker Safety Training course, including the test, can be completed in as little as 45 minutes.

Why is this training important?

This Lone Worker Safety Training course helps users understand their own health & safety responsibilities, as well as their employers under various pieces of legislation like The Health and Safety at Work etc Act 1974 and The Management of Health and Safety at Work Regulations 1999.

What approvals does this course have?

This course is CPD accredited and ROSPA & IOSH Approved.

How long is my certificate valid for?

It is up to the training administrator of the employee as to when training needs to be refreshed. However, to stay up-to-date with legislation, we recommend that training should be renewed every year.

What devices is this course available from?

Our courses can be completed on a range of devices, they’re compatible with desktops, laptops, mobile phones, iPads and other tablets.

Documents and resources

  • Lone worker safety checklist

    Use this interactive checklist to identify the current safety status of your lone working situation and your general daily habits.

  • Lone worker policy template

    This policy should be used as a starting point for organisations and will need to be tailored to each individual business. This is an example containing suggestions of actions that may be taken to help Lone Workers remain safe. It’s by no means an exhaustive list.

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