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Very good courses to take
Helpful to learn courses to help with whichever job you are going for.
very informative
i think for those repeating this course annually should be offered a summary course as this is time consuming and for those who have repeated this course on many occassions it is a bit insulting to think we have not retained this knowledge over the years and putting it into practice on a daily basis
Educational
Good course to remind you of do's n don'ts.
Patronising waste of time, totally irrelevant to my role
This user gave this course a rating of 1/5 stars
waste of time
This user gave this course a rating of 1/5 stars
Its good to know the best practices of customer care.
We always have to be mindful of how we look after our customers thus also reflect on our services.
Easy and useful
More knowledge added
Very good course
Well laid out and teaches good skills for handling customers.
Very informative.
I first thought why has my SHEQ department sent this course for me to undertake as my role isn't customer service but from the first slide I realised that it now is and this course will be very beneficial for me as i perform my daily duties out on site.
i really enjoyed the course .
I found this course most helpful .Thank you