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useful and informative
Well presented and explained clearly the role of customer service
You learn something new every day
Good tests , good future knowledge, all in all interesting
I thought it was very informative
I thought the customer service skills training was very informative , I particularly liked the way in which it was presented and the format as the various sections were short but concise
Very well
This user gave this course a rating of 5/5 stars
Very useful
This user gave this course a rating of 5/5 stars
Very useful
This user gave this course a rating of 5/5 stars
Clear and easy to follow
Training had a visual aid and was mainly done via video. I found this process easy to follow and was user friendly.
Excellent
An excellent course, which was easy to follow, would recommend this course to anyone starting in a customer service based career.
This course was the easiest for me
As I seem to practise most of what is expected
Well presented and informative.
Well presented and informative without being patronising.