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Easy and well-explained
This user gave this course a rating of 5/5 stars
Decent course
Good to refresh communication and customer service skills
Very Informative
This user gave this course a rating of 5/5 stars
Fit for purpose
Good interaction, and some good points.
inconsistent
During the course the instructor states the very high importance of appearance several times but he has been several days without a shave, not good. Also the customer service advisor in the videos should stand up when talking to the lady or offer her a seat.
Very knowledgable
The teacher is very clear and gives you a consice understanding of the training course. Have great knowledge about the tests.
Very Informative
This user gave this course a rating of 5/5 stars
good
This user gave this course a rating of 5/5 stars
Informative and clear.
The course was helpful and informative. It was easy to follow and demonstrated the purpose and benefits of good customer service.
Well explained and easy to follow
This user gave this course a rating of 5/5 stars