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Short and too the point.

Agrees with my past experiences. Also adds new ideas about the changing nature of Business communications. Too be honest; I've met an awful lot of Retailers who would benefit from this course. A really terrible state of affairs. Thanks.

Great training course

A good training course and highlighting that everyone you come in contact with is your customer, makes you think about it very differently. Well done!

good customer service training course

This user gave this course a rating of 5/5 stars

very informative

videos were clear and informative

Very good course

This user gave this course a rating of 5/5 stars

Very informative and provided great tips

This user gave this course a rating of 5/5 stars

Good

Really interesting and work centred which was good. Gave a insight into good customer service and how it should be delivered.

Easy to listen to and understand.

Well explained, easy to listen to. Being able to stop/start was really useful too.

Concise and informative

I found it very informative and thought provoking. Good examples and simple to follow.

Excellent course.

I thought the course was excellent. It covered everything about customer-service and how very important customer service is.