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very interesting
very easy to follow, and explained fully all way through, also very interesting course
very informative
excellent
Clear and effective
A good course which goes through the basics in conflict resolution and establishes some useful principles.
No
This user gave this course a rating of 1/5 stars
This training is very helpful. Thank you
This user gave this course a rating of 5/5 stars
very good
Easy to follow, easy to understand
Challenging, inciteful and clear
Again Communication is key and having emotional intelligence a definite bonus. Being able to 'read' people and their emotions sensitively is critical, although it can be hard to include emotional analysis, when a solution seems so logical, to you! I have a challenge of not interrupting, when I see someone getting more and more upset during their delivery. (Some people will amplify to justify and refuse to back track) It's definitely one to reflect on and a development area for me.
Interesting
This user gave this course a rating of 5/5 stars
very informative
This user gave this course a rating of 5/5 stars
Well structured and easy to understand
This user gave this course a rating of 5/5 stars