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Useful techniques, but would also be good to focus on customers
Useful techniques to remember when dealing with conflict, but it would also be useful to cover dealing with a customer with conflict, and aggression on the phone / in person with customers.
Clear and precise
For me it was more of a refresher of what I already know
Clear and precise
For me it was more of a refresher of what I already know
Clear and precise
For me it was more of a refresher of what I already know
Amazing
It helped me a lot, very wonderful
very enjoyable
This user gave this course a rating of 5/5 stars
I enjoyed this course
I enjoyed this course. It was practical and gave a reasonable insight into conflict and how to resolve it.
Useful tools
Interesting and informative
Conflict course
Very detailed course easily digestible content
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This user gave this course a rating of 3/5 stars