Our clients are what makes iHASCO truly great and we feel strongly that we owe it to them to go out of our way to provide a level of service that reflects how important they are to us. If you have any questions which need answering, any problems which need solving, any wrongs that need righting, call us, email us, or drop us a message on the live chat and let us save the day for you.
The best support you’ll ever receive...
With iHASCO, you get:
- A named Account Manager regardless of your business size
- A dedicated customer support team
- A constantly updated support knowledge base
- Live chat/support within your application
- Telephone and email support
Whatever kind of support you need, we’re happy to provide it. Every single one of our clients, no matter how big or how small, is assigned a personal Account Manager whose job it is to make sure you get the most out of our services. From the point of sale and well beyond, your Account Manager will help you find the training you need, give demonstrations of our courses and new features, walk you through the training suite, and offer help and guidance if you ever run into any difficulties. They’re your first port of call and will do everything they can to help you.
And if you ever face a problem you can’t solve or simply don’t know what you’re doing, then our fantastic support team is also there for you. Just give them a call, drop them an email, or start a live chat and they’ll do everything they can to help you.
Unlike many training providers, the point at which you buy our courses is not the end of our relationship with you; rather, it’s the beginning. We take care of our clients for as long as they need us. Your problems are our problems and we’re never happier than when we make your day easier.