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iHASCO 2019 Customer Satisfaction Survey

The results for our 2019 Customer Satisfaction Survey are in! We’d like to say a massive thank you to all of our clients who participated in it this year, your feedback is always appreciated and it always helps us to improve our product and offering year after year. 

A huge congratulations to Steve from the Police Treatment Centre - you are the lucky winner of the £100 Virgin Experience Voucher! Well done! 

Here are our results:

2019 Customer Satisfaction Survey Results

The headline stats: 

  • 96% said we helped them work towards compliance with legislation

  • 94% said that our customer service was excellent

  • 92% said that our LMS was easy to use

  • The average rating of our courses was 4.5/5. 

I can honestly say I have no frustrations with your LMS. The new reporting functions and events log are excellent.

Neil Pearce, Lincolnshire Housing Partnership

Helpful, responds quickly and always resolves issues. Friendly and always keep me up-to-date. Bubbly personalities make it a pleasure to chat.

Chris Bone, Hexagon Care

Once again, a huge thank you to all who got involved, all of your comments are always taken into consideration!

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