Front of House Training Reviews

This course is the basic essential training to guide people into the world of hospitality and understand the importance of customer service to its full potential. The course is clear and illustrates how to conduct yourself with your manner and body language. A good starter for newcomers into business.

Clear direction given for basic customer service etiquette. useful for new beginners employed in the customer service industry. Primarily based around cafe and restaurant service, however key aspects are relevant in other sectors when managing general public positively and efficiently.

This is a great introduction to front of house basics. The narrative is clear and concise and the questions are simple but effective.