Employers are not necessarily going to be able to list every task in an employee’s job description, particularly where technology changes and as a result, new processes evolve. If the new task is reasonable then employees have a duty to complete it. An employer should meet with the employee to determine why they do not want to complete the task. It could be that additional training is required or that there is a legitimate health and safety concern. If this is the case then steps can be put into place to support the new requirement, however, if the employee has no justifiable reason disciplinary action may be taken. However, there are some instances where an employee can refuse to complete a new task, such as it isn’t connected to their job role or it is not in keeping with their pay grade