AI in the Workplace (text-based) Training
This text-based course is designed to introduce learners to Artificial Intelligence and how it can be applied to make daily tasks more efficient. It begins by explaining what AI is, how it works, and the different types of technologies involved – including machine learning, natural language processing, and computer vision.
Short format course
This course forms part of our inclusive short-format library, which includes a range Soft Skills, text-based and audio-based courses.
You can access our entire short-format library for free with any user-based plan.

To get the most from AI tools, it’s essential to understand how to use them properly and ethically.
- Business Compliance
- 40 languages
- 10m
Learning outcomes
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Understand the practical applications of AI in the workplace
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Know what’s in an AI policy and the importance of following it
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Have some tips for beginning to use AI at your workplace
Your trial awaits!
Covered in this course

Course contents
This training course is broken down into 2 sections
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1AI in the Workplace
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2Using AI at Work
Section 1
This section introduces Artificial Intelligence, explaining what it is and how it's already being used to enhance workplace efficiency and support decision-making. It also explores the growing role of AI across industries such as healthcare, finance, marketing, and public services, highlighting the need for clear legal and ethical guidance.
Section 2
This covers how to safely and legally use AI in the workplace, including following an AI policy (and what this might entail); some tips for using it safely; and some practical examples of how AI is transforming the workplace.
About this course
Artificial Intelligence is already changing how we work. It helps us save time, make smarter decisions, and improve the services we offer. From chatbots and data analysis to task automation, AI can streamline processes across almost every department.
In this course, learners will explore how AI is already being used across sectors such as marketing, HR, customer service, and healthcare, with practical examples that bring the subject to life. The course also covers the importance of using AI tools responsibly and in line with workplace policies, focusing on areas like data privacy, transparency, and ethical use.
By the end of the course, learners will understand how to work with AI effectively, avoid common pitfalls, and apply best practice tips to make the most of AI tools in their day-to-day roles.
The importance of AI in the Workplace Training
It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 43 languages
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AI in the Workplace Training certificate

Download and print
Each of our courses ends with a multiple-choice test to measure your knowledge of the material.
This AI in the Workplace Training course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your AI in the Workplace Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
63 real user reviews
4.0
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This user gave this course a rating of 5/5 stars
the questions are info is very good
This user gave this course a rating of 5/5 stars
The course was informative, easy to understand, and provided a good introduction to AI in the workplace.
It clearly explained the fundamentals of AI, its workplace applications, and the importance of responsible AI usage.
easy to read and learn
This user gave this course a rating of 5/5 stars
Very informative
I have gained a better understanding of how AI can be used safely and effectively at work. The course covered the benefits of AI, data privacy considerations, and responsible use of AI tools, helping me feel more confident in applying this knowledge in the workplace
well laid out easy to follow
This user gave this course a rating of 5/5 stars
Simple and effective
Perfect learning with informative information, broken down into easy to digest modules.
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Why is this training important?
Compliance
AI is helping professionals streamline processes across a number of industries. From helping write emails to analysing customer feedback, it’s becoming a regular part of many people’s jobs. When used properly, it can save time, boost productivity, and make work a whole lot easier. But if you don’t know how to use it safely or responsibly, it can also lead to problems like sharing the wrong kind of data or relying too much on biased results.
This training is here to help you get the basics right. You’ll learn how to use AI in a way that’s smart, safe, and works with your company’s rules. It’s all about giving you the confidence to make the most of AI, while avoiding any slip-ups along the way. Whether you’re brand new to it or just want a quick refresher, this course is a great starting point.
Ready to get started?
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