Covered in this course

Course contents

This training course is broken down into 4 sections

  1. 1 What is Personal Safety?
  2. 2 Practical Planning
  3. 3 Staying in control
  4. 4 Buddy Systems
A man sitting alone in a park - Lone Working OUT of the workplace
Figures working at desks opposite others to signify lone working out of the workplace
SECTION 1

In this section we cover who is at risk and why; and who is responsible for safety during a working day. It looks at the importance of preparing for a visit and talks about trusting your instincts.

Identifying the best ways to get to work as part of lone working out of the workplace training
SECTION 2

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the battery in your mobile phone before you leave. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

A man shouting in the foreground whilst a woman in the background looks on at lone working in the workplace
SECTION 3

This section is about being aware of the other person, recognising the signs of aggression early, defusing trouble and keeping control of a situation. We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section also shows ways  to escape, including using personal alarms. Finally it explains how to report an incident.

Lone working out of the workplace training includes buddy and tracing systems
SECTION 4

When your work takes you away from a fixed base, for example making a home visit, there should be a system in place so that someone always knows the details of your visit - who you're going to see, where and when you're going and when you're likely to be back. This section also includes a personal safety risk assessment which is your checklist to make sure that everything possible has been done to ensure you will be as safe as you can be on external visits.

About this course

This health and safety programme has been designed to help increase personal safety during a working day. It has particularly been designed for people who work alone, away from a fixed workplace and away from co-workers.

Although personal safety at work is something that concerns everyone, lone workers are more vulnerable and at greater risk of violence and aggression.

This course will give you a good grounding in appropriate measures to ensure your personal safety: It looks at increasing observation and awareness of both your surroundings and the behaviour of those around you; building preparation into your daily routine and providing strategies to avoid threatening situations. Lone Working Out the Workplace Training also looks at what to do if things go wrong and covers how to effectively use buddy and tracing systems.

If you are a lone worker but work alone in a fixed place at work, you might find our Lone Working IN the Workplace Training more relevant. 

This eLearning course only provides awareness education. Face to face training would be needed in addition in order to complete all-round skills and knowledge to be able to carry this forward practically in your organisation. 

Keith Wickham, a presenter of Lone Working Out the Workplace - Lone Worker Training

Presented by

Keith Wickham

The importance of Lone Working Out the Workplace - Lone Worker Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

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Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Lone Working certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working OUT of the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working Out the Workplace - Lone Worker Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Lone Working Certificate

359 real user reviews

4.2 out of 5
Well structured and easy to understand
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Easy to use, clear and concise support on how to best deal with a lone working situation

very useful
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This user gave this course a rating of 5/5 stars

good course
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Easy to understand, makes you aware of the things you need to consider if going to a meeting with someone who you may not know especially if the reason for the visit may not be received well by the person you are visiting. You need to think of how you can leave the meeting if things start to get out of hand, make sure someone knows where you are and when you intend returning. Also how you got there and ensure they contact you on their return or that they have left the meeting and will return when. All things you need to think of when you are a lone worker.

relavant to work needs
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This user gave this course a rating of 5/5 stars

Very informative!
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It made me aware of the potential danger that can occure during lone working and how to better prepare.

Made me more aware
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The course reminded me to be aware of people and places and not assume any situation.

Overlong
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The information is fine but we tend to make too complex and too long.

Common sense.
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Taxi drivers presumed to be male - female taxi drivers exist too.

Why is this training important?

Compliance

It's important that you comply with the law and know the ways in which it affects you and the way you work.

There are two main sets of legislation which apply to Lone Workers: The Health and Safety at Work etc Act 1974 puts a duty of care on employers to ensure the health, safety and welfare of their employees whilst they are at work. The Management of Health and Safety at Work Regulations 1999 state that employers must make a suitable and sufficient assessment of the risks their workers are exposed to:

Employers have a duty to assess risks to lone workers and take steps to avoid or control risks where necessary

Working Alone: Health and Safety Guidance on the Risks of Lone Working (HSE)

For additional practical guidance when it comes to applying Health and Safety principles to Lone Workers, see the HSE Publication Working Alone: Health and Safety Guidance on the Risks of Lone Working.

Explore more on legislation

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