Covered in this course

The Lone Working In the Workplace - Lone Worker Training course is broken down into 4 sections.

1) What is Personal Safety?

In this section we cover who is at risk and why lone workers are more likely to be at risk. Who is responsible for safety during a working day? It looks at the importance of preparing for a visit and talks about trusting your instincts when you think something is wrong.

Figures sat at desks with one highlighted in a darker red to signify the dangers of lone working in the workplace - part of our lone working in the workplace training.

2) Practical Planning

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the ammount of battery in your mobile phone. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

Blue and red lines showing the best way to get to work as part of lone workers in the workplace training.

3) Staying in control in difficult situations

Lone workers are much more likely to experience aggression and violence because they are more vulnerable alone, they are therefore seen as 'easy targets'.

This section is about being aware of the other person or people, recognising the signs of aggression early, defusing trouble and keeping control of a situation.  We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section will also include how to escape, personal alarms and how to report an incident. 

Larger image of a man in the foreground shouting as whilst a lone worker stays in control of the situation - part of our lone working in the workplace training.

4) Working alone

This is a simple-to-use interactive tool which can be used to create your own Risk Assessments. It uses short summary reminders from section 3 to help you fill out each column of the risk assessment form.

Your risk assessments are saved and can be accessed either from within this programme or directly through the LMS.

Large image of a person lone working, pressing a red alarm button as he spots the early signs of aggression - part of our lone working in the workplace training.

Lone Working Certificate

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working IN the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working IN the Workplace Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Lone Working Certificate

Real user reviews

Based on 138 real user reviews.

4.04 out of 5
The information was common sense and in

The course was informative, clear to follow and the test was appropriate.

I enjoyed this course

This course made you always to be aware

I enjoyed this course as it made you

No summary provided

Too much repetition and not apropriate

Most of the video clips are seen in previous modules. The focus is mostly not relevant to what we do. Our operatives are mostly male and most of the risks are physical rather than people.


Informative, well paced, time to digest given. Clear explanation, very helpful

Very useful and worthwhile

Covered a lot of different aspects that one might not have considered and while much of it is common sense it's very worthwhile going through this a practical support programme

I realy enjoyed the course it was very h

No summary provided


No summary provided

Read our full reviews for Lone Working In the Workplace - Lone Worker Training.

Legislation relating to Lone Workers

It's important that you comply with the law and know the ways in which it affects you and the way you work. Take a look at relevant legislation below.

The Management of Health and Safety at Work Regulations 1999

Under The Management of Health and Safety at Work Regulations 1999 and The Health and Safety at Work etc Act 1974, employers and employees alike have a legal responsibility to consider their safety whilst at work. 

Every employer shall make a suitable and sufficient assessment of – (a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking.

The Management of Health and Safety at Work Regulations 1999, Section 3 (1)

Every employer shall provide his employees with comprehensible and relevant information on –
(a) the risks to their health and safety identified by the assessment;
(b) the preventive and protective measures

The Management of Health and Safety at Work Regulations 1999, Section 10 (1)

Lone Working IN the Workplace looks at the duties of both employers and employees when it comes to correctly educating and training those responsible for working alone within their place of work. This could be in a factory, on a production line or for those working in shift patterns that mean they spend some or all of their time alone in their work environment. Equally, it applies to those working in customer-facing roles without assistance from colleagues or managers.

Employers have a duty to assess risks to lone workers and take steps to avoid or control risks where necessary

Working Alone: Health and Safety Guidance on the Risks of Lone Working (HSE)

For additional practical guidance when it comes to applying Health and Safety principles to Lone Workers, see the HSE Publication Working Alone: Health and Safety Guidance on the Risks of Lone Working.

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