Lone Working In the Workplace - Lone Worker Training

This RoSPA approved & CPD accredited Lone Worker Training is an essential e-learning course that helps Lone Workers within a workplace to increase their safety every day; by planning ahead, recognising aggression and learning how to use diffusion tactics.

4.1/5 based on 144 real user reviews
Try it for free Request a quote Buy now Buy now
An illustration mapping a route down a dark street - Lone Working In the Workplace


  • Learn about personal safety and how practical planning is important
  • Understand and work towards compliance with the Health and Safety at Work Act 1974
  • Learn how to stay in control of difficult situations where you might experience aggression

Covered in this course


This training course is broken down into 4 sections

  1. 1 What is Personal Safety?
  2. 2 Practical Planning
  3. 3 Staying in control in difficult situations
  4. 4 Working alone
An illustration mapping a route down a dark street - Lone Working In the Workplace
Figures sat at desks with one highlighted in a darker red to signify the dangers of lone working in the workplace - part of our lone working in the workplace training.

In this section we cover who is at risk and why lone workers are more likely to be at risk. Who is responsible for safety during a working day? It looks at the importance of preparing for a visit and talks about trusting your instincts when you think something is wrong.

Blue and red lines showing the best way to get to work as part of lone workers in the workplace training.

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the ammount of battery in your mobile phone. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

Larger image of a man in the foreground shouting as whilst a lone worker stays in control of the situation - part of our lone working in the workplace training.

This section is about being aware of the other person or people, recognising the signs of aggression early, defusing trouble and keeping control of a situation.  We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section will also include how to escape, personal alarms and how to report an incident. 

Large image of a person lone working, pressing a red alarm button as he spots the early signs of aggression - part of our lone working in the workplace training.

This is a simple-to-use interactive tool which can be used to create your own Risk Assessments. It uses short summary reminders from section 3 to help you fill out each column of the risk assessment form.

Your risk assessments are saved and can be accessed either from within this programme or directly through the LMS.


This health and safety training programme has been designed to help increase personal safety during a working day - specifically, those working alone or away from colleagues.

It also applies to those whose job requires them to receive visitors, members of the public, customers or patients - in fact, anyone they may not know. Although personal safety at work is something that concerns everyone, lone workers are more vulnerable and at greater risk of violence and aggression.

This course will introduce the topic of personal safety; looking at increasing observation and awareness of other people's behaviour and making sure you have strategies to avoid threatening situations.

Although it's hard to believe, around 46% of workers in the UK consider themselves to be 'lone workers' and they come from various industries, such as housing, social & health, homeworkers, transport & logistics, construction, retail and out of hours work

Lone working is completely legal, however, employers have a legal obligation to consider risks to health and safety. We believe our Lone Working in the Workplace Training to be the perfect solution. 

If your job requires you to work away from a fixed workplace, our Lone Working OUT OF the Workplace training may be more useful to you.

This eLearning course only provides awareness education. Face to face training would be needed in addition in order to complete all-round skills and knowledge to be able to carry this forward practically in your organisation. 

Keith Wickham, a presenter of Lone Working In the Workplace - Lone Worker Training

Presented by

Keith Wickham

The importance of Lone Working In the Workplace - Lone Worker Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 28 languages


Machine translated content is included for free with all our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Lone Working certificate


Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working IN of the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working In the Workplace - Lone Worker Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Lone Working Certificate

144 real user reviews

4.1 out of 5
Great course, makes you more aware when

This user gave this course a rating of 4/5 stars

covered all the essentials

Well structured and illustrated training. Doesn't assume everyone has the same level of common sense!However - when I started the Lone Worker OUT OF the workplace it looked exactly the same. I now wonder if the IN (the workplace) training was in fact what it should have been.

yes good and well thought out

This user gave this course a rating of 5/5 stars

Clear and easy to follow.

A common sense approach, with easy progression through the sections. Well presented with good visual and sound information, which held my interest throughout. Just the right duration to be trained and assessed in one sitting. Thank you.


For the question I got wrong, I was actually aiming for a different answer but accidentally clicked the wrong answer as I swept over it. I wonder if the process for selecting an answer involved clicking followed by submitting, would prevent this from happening? I liked the combination of someone speaking with simple acting representations followed by a short written summary.

A different and useful take

A good and interesting approach to safety for loan workers but could incorporate injuries as well as just exposure to violence.Unfortunately I found it very sexist. All the threatening behaviour was from a male to a female. Not appropriate or helpful. It surprised me to see this.

The information was common sense and in

The course was informative, clear to follow and the test was appropriate.

I enjoyed this course

This course made you always to be aware

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

Under The Management of Health and Safety at Work Regulations 1999 and The Health and Safety at Work etc Act 1974, employers and employees alike have a legal responsibility to consider their safety whilst at work. 

Every employer shall make a suitable and sufficient assessment of – (a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking.

The Management of Health and Safety at Work Regulations 1999, Section 3 (1)

Every employer shall provide his employees with comprehensible and relevant information on –
(a) the risks to their health and safety identified by the assessment;
(b) the preventive and protective measures

The Management of Health and Safety at Work Regulations 1999, Section 10 (1)

Ready to get started?

Join more than 7,000 other businesses that rely on us to make workplace training simple

Chat with us!