Covered in this course

Course contents

This training course is broken down into 4 sections

  1. 1 What is Personal Safety?
  2. 2 Practical Planning
  3. 3 Staying in control in difficult situations
  4. 4 Working alone
An illustration mapping a route down a dark street - Lone Working In the Workplace
Figures sat at desks with one highlighted in a darker red to signify the dangers of lone working in the workplace - part of our lone working in the workplace training.
SECTION 1

In this section we cover who is at risk and why lone workers are more likely to be at risk. Who is responsible for safety during a working day? It looks at the importance of preparing for a visit and talks about trusting your instincts when you think something is wrong.

Blue and red lines showing the best way to get to work as part of lone workers in the workplace training.
SECTION 2

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the ammount of battery in your mobile phone. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

Larger image of a man in the foreground shouting as whilst a lone worker stays in control of the situation - part of our lone working in the workplace training.
SECTION 3

This section is about being aware of the other person or people, recognising the signs of aggression early, defusing trouble and keeping control of a situation.  We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section will also include how to escape, personal alarms and how to report an incident. 

Large image of a person lone working, pressing a red alarm button as he spots the early signs of aggression - part of our lone working in the workplace training.
SECTION 4

This is a simple-to-use interactive tool which can be used to create your own Risk Assessments. It uses short summary reminders from section 3 to help you fill out each column of the risk assessment form.

Your risk assessments are saved and can be accessed either from within this programme or directly through the LMS.

About this course

This health and safety training programme has been designed to help increase personal safety during a working day - specifically, those working alone or away from colleagues.

It also applies to those whose job requires them to receive visitors, members of the public, customers or patients - in fact, anyone they may not know. Although personal safety at work is something that concerns everyone, lone workers are more vulnerable and at greater risk of violence and aggression.

This course will introduce the topic of personal safety; looking at increasing observation and awareness of other people's behaviour and making sure you have strategies to avoid threatening situations.

Although it's hard to believe, around 46% of workers in the UK consider themselves to be 'lone workers' and they come from various industries, such as housing, social & health, homeworkers, transport & logistics, construction, retail and out of hours work

Lone working is completely legal, however, employers have a legal obligation to consider risks to health and safety. We believe our Lone Working in the Workplace Training to be the perfect solution. 

If your job requires you to work away from a fixed workplace, our Lone Working OUT OF the Workplace training may be more useful to you.

This eLearning course only provides awareness education. Face to face training would be needed in addition in order to complete all-round skills and knowledge to be able to carry this forward practically in your organisation. 

Keith Wickham, a presenter of Lone Working In the Workplace - Lone Worker Training

Presented by

Keith Wickham

The importance of Lone Working In the Workplace - Lone Worker Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 28 languages

All inclusive

Machine translated* content is included for free with all our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Lone Working certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working IN of the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working In the Workplace - Lone Worker Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Lone Working Certificate

198 real user reviews

4.2 out of 5
More about common sense.
on
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More about personal safety, awareness and common sense than being alone in the workplace.

Very informative and revealing>
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This user gave this course a rating of 5/5 stars

Good for the intended purpose
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Course good for the situations it describes, but not particulary relevent to lone working in an empty school....i.e. working alone in workplace and potential hazards encountered whilst alone.....risks of working with chemicals, at height etc.

Very informative
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The training was very informative and identified the lone working issues that staff may face very well. The course was easy to understand and i liked the option to watch a video again if needed. I enjoyed the course and feel more empowered when lone working. Thank you 😊

Very simple instructions
on
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Very simple & straight forward easy to follow instructions

Ok
on
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Jumps a lot, so miss content. Patronizing on Times.

easy to undestand and informative
on
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This user gave this course a rating of 5/5 stars

Excellent
on
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An excellent and very informative and useful course. Thank you

Why is this training important?

Compliance

It's important that you comply with the law and know the ways in which it affects you and the way you work.

Under The Management of Health and Safety at Work Regulations 1999 and The Health and Safety at Work etc Act 1974, employers and employees alike have a legal responsibility to consider their safety whilst at work. 

Every employer shall make a suitable and sufficient assessment of – (a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking.

The Management of Health and Safety at Work Regulations 1999, Section 3 (1)

Every employer shall provide his employees with comprehensible and relevant information on –
(a) the risks to their health and safety identified by the assessment;
(b) the preventive and protective measures

The Management of Health and Safety at Work Regulations 1999, Section 10 (1)

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