Blog, news & updates

How iHASCO helped the NAWT reduce training costs and work towards compliance

The National Animal Welfare Trust (NAWT) is a charity who rescues and rehomes unwanted animals. They mainly rescue cats and dogs, but also save rabbits, guinea pigs, horses, sheep, pigs, chickens and even alpacas! NAWT also work tirelessly to promote responsible pet ownership. NAWT are completely reliant on donations from the public to fund their work. They have over 130 employees and over 350 volunteers across their 6 rehoming centres and 3 shops in the South of England in Berkshire, Bedfordshire, Cornwall, Essex, Hertfordshire and Somerset.


The NAWT use iHASCO for a mix of Health and Safety and HR Compliance training courses, including Customer Service Training, Fire Awareness Training, Manual Handling and many more! By using our training library, NAWT have found that managing Health and Safety in their rehoming centres and shops has become much easier on a day-to-day basis.

NAWT have been on board with us since 2009, so it’s safe to say that NAWT know us and our course library pretty well! We caught up with Clare Williams, the CEO of NAWT to find out about her experience with iHASCO...

"We started with iHASCO as a low cost and effective way to meet our Health and Safety training needs. Last year we found the GDPR courses an efficient way to ensure all staff received the correct training. Most recently we have found other more HR based courses useful to address our responsibilities for managing mental health and stress, conflict resolution (signing over or rehoming an animal can be a very emotionally charged situation) and customer service."

Clare Williams, CEO of NAWT
The NAWT team and dogs
Puppy love!


"As a relatively small organisation where every penny counts, cost was an important feature, but also the fact that with 6 locations across the south of England we knew every employee would receive the same training, and consistency in training delivery is important to us. When we started with iHASCO we were using the DVDs but now everything is online it makes it more accessible and easier to monitor and review."

Clare Williams, CEO of NAWT

We love being able to shout about some of our fantastic clients and it makes it even better when they want to give us positive feedback too! When we asked Clare about her favourite feature of iHASCO she said…

"Lisa Godding of course, as she is an excellent account manager (and no she didn't pay me to say that!). For me the other best part about iHASCO is that it is cost effective and so easy to use. You can keep an overview of every employee's training no matter where they are located and know they are getting good quality training, meaning we are meeting our legal responsibilities."

Clare Williams, CEO of NAWT
The NAWT Watford team
The NAWT Watford team

Clare's final note to us - “Keep up the good work”. We will Clare and thank you for your time! We wish NAWT all the best, what a superb charity!

If you are a charity or non-profit organisation looking for Health & Safety and/or HR Compliance training? Why not get started with a free trial today and see our solution can help fulfil your training needs. We already have a large number of non-profit organisations on board and are happy to offer discounts to charity and non-profits!

We aim to respond within 30 minutes

* 14 day free trial use and 1 day course previews subject to our terms & conditions of use

Chat with us!