Blog, news & updates

Support for TLS 1.1 will now be discontinued on April 3rd 2019

We had previously planned to discontinue support for TLS 1.1 in our application on the 3rd of January 2019, however we have decided to push this back to the 3rd of April 2019 in order to provide our clients with more time to transition from outdated browsers which do not support TLS 1.2.

If you or your learners are using a web browser without support for TLS 1.2 (such as Microsoft Internet Explorer 10 or earlier) you will need to upgrade to a browser that does support TLS 1.2 (such as Microsoft Internet Explorer 11, Microsoft Edge, Google Chrome or Mozilla Firefox) prior to this date. For more background to why we are making this change check out my previous post on this subject.

Checking if your browser supports TLS 1.2

TLS 1.2 Protocol Support

To check if your browser can handle TLS v1.2 you can use this handy tool on the SSL Labs website, simply open this in the browser which you use to access your training and once the page completes loading scroll down to the 'Protocol Features' section. If a green 'Yes' is displayed next to TLS 1.2, your browser will continue to work as it is currently does with the iHASCO application and you don't need to do anything.

If a 'No' is displayed next to TLS 1.2 then you will need to upgrade your browser or switch to using a browser which does support TLS 1.2 prior to April the 3rd 2019. We apologise for any inconvenience that this change may cause, if you need further advice on how to upgrade or switch browsers please don't hesitate to contact our support team.