Free Resources & Document Templates

If you are looking for legislative documentation, supporting material for courses or free health and safety tools, you can find it all here.

These resources are organised by topic. If you can’t find what you are looking for and you require more generic health and safety information, you can either browse our full list of training courses here, or return to our FAQs and Quick Guides page.

Accident Reporting

Employee Accident Report Form pdf

This form, which can be downloaded and filled-in by hand, can be used by all employees to report Accidents, Ill-health or near-misses in the workplace. It has been designed as part of our Accident Reporting training programme. It’s clear, easy to use and includes notes to help employees to complete their report.

Employee Accident Report Form in WORD format docx

In a format which can be completed on a computer, this Employee Accident Report form can be can be used by employees to report Accidents, Ill-health or near-misses in the workplace.  It can be adapted to suit an organisation or used exactly as it is. It has been designed as part of our Accident Reporting training programme. It’s clear, easy to use and includes notes to help employees to complete their report. It’s a WORD document in docx format and can be saved and forwarded onto your relevant person or department.

Anti-Bribery

Bribery Indicators pdf

There are various signs that could indicate that bribery is taking place. They may have valid reasons BUT…if something feels strange or wrong to you…it probably IS!

Anti-Money Laundering

Anti-Money Laundering - Behaviour pdf

Be aware of odd behaviour, such as transactions or activities which seem unusual for your business, or for the specific customer involved.
This resource is a list of potential suspicious activity you should be on the look out for.

Anti-Money Laundering - Counter Terrorism Act pdf

There are different UK laws designed to DETER financial crime, DETECT abuse of the financial system and DISRUPT criminal activity. This resource provides some information about the Counter Terrorism Act.

Anti-Money Laundering - External Suspicious Activity Report pdf

It’s the nominated officer’s job to make an EXTERNAL Suspicious Activity Report if, after assessing an INTERNAL Suspicious Activity Report, they decide it’s necessary. Here’s a little more information about EXTERNAL Suspicious Activity Reports.

Anti-Money Laundering - Money Laundering Regulations pdf

There are different UK laws designed to DETER financial crime, DETECT abuse of the financial system and DISRUPT criminal activity. The Money Laundering Regulations are the most important set of regulations relating to money laundering.

Anti-Money Laundering - Terrorism Act pdf

There are different UK laws designed to DETER financial crime, DETECT abuse of the financial system and DISRUPT criminal activity. This resource provides some information about the Terrorism Act.

Asbestos Awareness

Asbestos Regulations pdf

Anyone who has even the slightest chance of being exposed to asbestos fibres at work must have training; they must know where asbestos and asbestos materials are likely to be found in buildings and know how to avoid the risk of exposure.

Bomb Threats and Suspicious Packages

Bomb Threat Phone Call - About the Caller pdf

This form accompanies our Bomb Threats and Suspicious Packages programme. If you were to receive a bomb threat phone call, it provides a useful prompt for information which would help the Police.

Bomb Threat Phone Call Form pdf

This form accompanies our Bomb Threats and Suspicious Packages programme. It’s a useful reminder of the questions you need to ask if you receive a bomb threat phone call.

Bullying and Harassment

Bullying and Harassment - Common Problems pdf

This document as useful alongside our “Bullying and Harassment Risk Assessment” PDF. It includes the six common factors to consider when conducting a Risk Assessment, and it offers resolutions to common problems.

Disciplinary Procedure pdf

This document covers the three-stage Disciplinary Procedure, including the potential outcomes from the process. One page, lots of detail, and very easy to follow.

Employees - If You Have a Grievance pdf

This document is perfect as a quick point of reference. It provides a simple overview of the six stages involved in undertaking a Grievance Process.

Grievance Procedure pdf

This one-page document provides a concise yet thorough explanation on how to conduct a three-stage Grievance Procedure, and what to expect from the process.

Respectful Workplace - Checklist pdf

This simple checklist is the perfect prompt to assess the level of respectful behaviour in your workplace. It will quickly highlight what’s working well and what needs improving.

The Behaviour Landscape pdf

This document highlights the different stages of the behavioural spectrum; from a positive culture and strong management, through to bullying and harassment. It includes examples for every type of behaviour, so you can see which part of the spectrum your employees are on.

Consumer Rights for Retailers

Contract Terms - Blacklist and Grey List pdf

The Consumer Rights Act includes a BLACKLIST and a GREY LIST of contract terms. The BLACKLIST contains terms which are LIKELY to be judged unfair. The GREY LIST contains terms which MAY BE judged unfair, depending on circumstances. This resource gives examples of the types of things which may find themselves on one of these lists.

Step-by-Step Guide to Customer Returns pdf

What should you do if a customer returns one of your products? Here we take you through a step-by-step process to determine what you MUST LEGALLY do, REFUND, REPLACE, REPAIR, REDUCE or DO NOTHING. It all depends on when they bought the product, whether they’ve used it, whether you have a returns policy and what’s wrong with it.

The Supply of Goods and Services (Regulations) pdf

This resource links with our Consumer Rights for Retailers training course with covers the Consumer Rights Act. Here we briefly list other regulations which affect the supply of goods and services.

Deprivation of Liberty

Deprivation of Liberty Safeguards (DOLS) Process pdf

A concise, illustrated guide to the correct Deprivation of Liberty process. This guide helps you understand exactly what should be done at each stage, and presents the information in a clear, easy to understand format.

Display Screen Equipment Training

Arms and upper body tension relief Video

This particular video shows some great exercises that can be carried out at your desk to help with tension across the top of your body. They work by stretching your arms and holding them for a short time in a position that will go some way towards ‘undoing’ the stress your body builds up from holding its normal position for long periods.

Desk Stretch Challenge PDF Link

Download a PDF copy of our Desk Stretch Challenge exercises to keep on your desk and see if you can continue the stretches for the next 4 weeks.

DSE eye exercises Video

Long spells of work in front of a computer screen can often lead to tired eyes and headaches; and eyestrain is often caused, or worsened, by continued concentration on the computer screen. Here we have a short video which includes a simple exercise to re-focus the eyes - regularly repeating this exercise will help to avoid the eyes being ‘fixed’ in one position and help reduce the chances of eyestrain. The video also includes an exercise to remind you to blink regularly to keep your eyes moist, as staring at a fixed point like a computer screen reduces blink rate, so your eyes become dry and start to feel gritty.
Take a look at these simple exercises from the iHasco Display Screen Equipment training programme which will help to prevent and alleviate problems.

Fingers stretch Video

If you spend a good deal of your time typing on a keyboard or holding a pen or pencil it is very useful to take time to ‘de-stress’ your muscles by stretching them in the opposite direction.

Shoulder stress relief Video

Your shoulders can become very tense as you work. This very simple exercise, rather like shrugging your shoulders, is a gentle but effective exercise to help relieve tension across your shoulders. This short video shows the simple shoulder stress reliever and is taken from the iHasco Display Screen Equipment training programme.

Stress relief for arms Video

During the course of a day the stress in your arms can really build up. Taken from iHasco’s Display Screen Equipment training programme these 3 excellent exercises can be repeated at any time to stretch the muscles and release tension in your arms.  The exercises are simple and can be done at your desk.

Wrist de-stress Video

The following 3 exercises will help you to strengthen your wrists, ‘de-stress’ them and keep them flexible.

Drug and Alcohol Awareness

Personalised Help List Suggestions pdf

Drinking can become a serious problem. It’s important to recognise that you MAY have a problem and do something about it BEFORE it’s too late! We have created a list of suggestions. You may find some of them useful. Everyone is different. Things that work for one person may not work for another. Decide which may help you, put them in priority order and create your own personalised list.

Substance Misuse Policy - Suggested Inclusions pdf

There is no such thing as a STANDARD Substance Misuse Policy, because all organisations are DIFFERENT and need to have a policy to suit their own requirements. However, there ARE certain areas that must be covered in order for a Policy to be effective. Included here are important elements that should be considered in a Substance Misuse Policy.

Environmental Awareness

Environmental Awareness - Environmental Legislation pdf

Most countries have laws that are there to protect the environment. In the UK there is a varied range of different environment-related legislation. Here we list some of the most common. It is by no means an exhaustive list and you should take some time to find out which of these apply to you and if there are any others you should be aware of.

Equality and Diversity in the Workplace

Fire Safety Training

AFFF Foam Fire Extinguishers pdf

AFFF (Aqueous Film Forming Foam) fire extinguishers are ideal for any office environment. The dual Class A and Class B rating of foam extinguishers allows them to be used against both solid and liquid burning fires. These extinguishers also have a conductivity rating of 35kV which means that, although they are not designed for use on electrical fires, they can be safely used on typical electrical office equipment.

The reason that an “aqueous” medium can be used on electrical equipment is that the method of delivery is by a spray nozzle which breaks up the flow of extinguish-ant. This prevents a continuous electrical path between the user and the electrical apparatus.

Calling the Fire Service pdf

This free printable PDF gives clear guidance on the process which should be followed when calling the fire service. Your company Fire Action Plan will also contain invaluable guidance about what to do in the event of a fire. It is important to ensure you read it - don’t wait for a fire!

Extinguishers Chart pdf

The extinguishers chart provides a simple look-up table reminding you which fire extinguisher is suitable for which class of fire.
The types of fire extinguishers are water extinguishers, dry powder extinguishers, carbon dioxide extinguishers, foam spray (AFFF) extinguishers and wet chemical extinguishers.
There are no extinguishers in general use to put out a class D (metals) fire - if this type of fire is detected NEVER try to put it out yourself, LEAVE it to the Fire Service.

Fire Classifications Chart pdf

This free printable PDF explains the different fire classifications including classes A, B, C, D, F and Electrical. It also provides examples for clarification. It is extremely important to be able to correctly identify the class of fire before you use an extinguisher to put it out – using the wrong type of extinguisher could easily make matters worse.

How people react to fire Video

Shocking video footage which shows how people react to fire when a shop is set alight by a youth who needs a distraction to steal some sweets. The video clearly shows that people do not react to the danger of fire in the way you might expect, highlighting the importance of fire wardens - someone to TAKE CHARGE of the situation - and how essential fire health and safety training and fire extinguisher training really is.

Scottish Fire Legislation pdf

This resource lists the differences between the English/Welsh fire legislation and the Scottish fire legislation, indicating where references to the Regulatory Reform (Fire Safety) Order 2005 used in England and Wales should be substituted by equivalent Fire (Scotland) Act 2005 and Fire Safety (Scotland) Regulations 2006.

The Regulatory Reform (Fire Safety) Order 2005 pdf

The Regulatory Reform (Fire Safety) Order 2005 came into force on the 1st of October 2006 and repeals and revokes all previous fire legislation in England and Wales.
There are a few exceptions, but in general the fire legislation applies to all non-domestic premises in England and Wales.
The law applies to you if you are the owner of a business, an employer, or are responsible for business premises.
Fire safety duties include promoting the safety of employees and visitors, completing fire risk assessment and fire safety arrangements, fire detection, fire emergency routes and exits, fire safety training and the general duties of employees at work regarding fire safety (which includes recognising and guarding against fire safety hazards).

Where are the Hazards in the Hazard Rooms? pdf

In our Fire Awareness programme we have two hazard rooms. In each room there are 10 hazards to find. Sometimes we get a frustrated customer who can’t find them all - here, we show each of the hazards.

Food Allergen Training

Food Allergens pdf

This is a printable list of the 14 major allergens, including a little bit of information about each of them.

Food Safety and Hygiene

Food Safety and Hygiene - Cleaning Rota pdf

This is an example CLEANING ROTA.
There should be a cleaning routine or rota. This ensures cleaning is done regularly and systematically, so nothing gets missed. A good cleaning rota should be written down and say what must be cleaned, when, how and by whom and every time the cleaning is done the time and date written down with the signature of the person who did it.

Food Safety and Hygiene - Food Product Delivery Record pdf

This is an example FOOD PRODUCT DELIVERY FORM.
It’s really important to make sure that any foods and ingredients that are delivered to you arrive in good condition. It’s no good making sure you’re careful in your preparation, cooking and serving if you’re already using foods that have arrived contaminated or damaged in some way!

Food Safety and Hygiene - Hot-hold Food Display Record pdf

This is an example HOT-HOLD FOOD DISPLAY RECORD FORM.
It’s a legal requirement throughout the UK that food which is on display for sale and has been cooked or reheated must be kept at a temperature of 63°C or above. Foods can be kept at 63°C for up to 2 hours. If any food is left after this time it must be thrown away, reheated to 63°C or above or cooled as quickly as possible to 8°C or below.

Preservation pdf

Food preservation has always been important to survival; from earliest times the sun and wind were used to dry foods and in very cold climates food could be frozen on the ice. Storing food in clay jars protected it from pests and slowed spoiling by keeping it away from air and moisture.

Many different methods of preserving foods have been used since then. Salt was the first chemical preservative and was used a lot in the Middle Ages - salt preserves food by drawing out the moisture.

This resource tells you a little about the main methods of preserving foods today.

General Health and Safety

Health and Safety Task Checklist pdf

To comply with health and safety law there are 10 tasks that every company needs to complete - things like writing a health and safety policy, provide training, do risk assessments, provide adequate first aid arrangements, display the health and safety law poster and have suitable insurance.
Download this PDF for a health and safety task tick list. The PDF also includes short explanations of what exactly is required by law and how iHasco can help.

General Workshop Safety

Legionella Awareness

Legionella Awareness - Specific Systems - Cold Water Tanks pdf

Cold water storage tanks should comply with the Water Supply (Water Fittings) Regulations 1999. Here is some important information about what you need to do to comply with these regulations - including regularly monitoring a cold water tank and maintaining the correct temperature.

Legionella Awareness - Specific Systems - Hot Water Systems pdf

Appliances which provide a continual supply of hot water are called water heaters, hot water heaters, hot water tanks, hot water cylinders, boilers or calorifiers. Here is some information about checking, and monitoring these hot water systems for cleanliness and keeping temperatures within the correct range.

Manual Handling Training

Lifting from the floor Video

This is one of the videos from the iHasco Manual Handling Training programme, this is here as a free resource so that after taking the training you can review the lift from time to time at no cost.

Powerzone Chart pdf

The Powerzone chart contains guidelines for lifting and lowering safely. Working within the guidelines reduces the risk, but does not guarantee your complete safety.
You use the chart to make an assessment of your task. You have to work out which areas of the chart your hands pass through to complete your manual handling task - the lifting, moving and lowering. Looking at the ‘safe’ weight shown on the chart for each of the areas your hands pass through you must ensure your package weighs the same as or less than the lightest ‘safe’ weight.
If the weight you are to carry exceeds the safe weight, then you will require a manual handling risk assessment of the task to be done.

New and Expectant Mothers in the Workplace

Legal Rights That Apply to New and Expectant Mothers pdf

This quick reference guide provides a quick recap of the basic rights of new and expectant mothers, including: paid time off, maternity and paternity leave, maternity pay and adoption leave. It also includes rights when deciding NOT to return to work, postnatal illness and RETURNING TO WORK.

Noise Awareness in the Workplace

Noise tester pdf

Use this to check that the noise level in your organisation is being dealt with adequately.

Safer Recruitment in Education

Safer Recruitment in Education - STEPS to Safer Recruitment pdf

Steps to Safer Recruitment. This shows the 14 steps to safer recruitment, right from the planning stage, through to the induction and probationary period. It includes: writing a job description, advertising the vacancy, checking the applications, interviewing the applicants, verifying documents, making the job offer and finally welcoming your new member of staff.

Schools: Children's Health

Adrenaline Auto-Injector pdf

A step-by-step guide to administering an adrenaline auto-injector for a child having a severe allergic reaction (anaphylaxis/anaphylactic shock).

CPR pdf

A step-by-step guide to performing CPR with (rescue breaths).

Dealing with a Seizure - Step by Step pdf

This is a basic step by step guide to what to do (and what NOT to do) if someone has one of the common types of epileptic seizure, such as a focal seizure, an absence seizure, a tonic seizure or a tonic clonic seizure. It includes what you should do DURING the seizure and AFTER the seizure and explains what you SHOULDN’T DO.

Recovery Position pdf

An easy to follow step-by-step for putting a child in the Recovery Position (for when they are unconscious but still breathing).

Symptoms of Diabetes - The FOUR T’s pdf

There are over 4 MILLION people with diabetes in the UK; that’s around 1 in every 16 people.

Many children are not diagnosed with diabetes until they become seriously ill with it, because people simply don’t know what to look out for. This resource is a great visual reminder of the four main symptoms - the four T’s.

Stress Awareness in the Workplace

Ask for help or delegate pdf

It’s not a sign of weakness to ask for help. It’s a sign of weakness to struggle on knowing you need help but won’t ask for it!
It’s important to know your own capabilities and those of your colleagues and it’s really important to know who you can ask for help – you shouldn’t overload anyone else.

Be optimistic pdf

Optimists tend to be less stressed because they believe in themselves and their abilities. They often achieve greater success, creating more chances for themselves in life, trying out more things and willing to take risks because they believe in themselves.

Create a good home / work balance pdf

Keeping your work life and your personal life separate is not always easy. It’s almost impossible to stop home worries intrude at work and work worries impinge on your home life, but a healthy home-work balance in which equal importance is given to your job and your home life will help keep stress under control. Having a balanced life helps you switch off from one area, allowing you to view situations from different perspectives.

Create a to-do list pdf

To-do lists are a very useful way to visualise what needs to be done and in what order and it’s very rewarding to cross off completed tasks! Make sure you list the tasks in order of genuine importance and consider what could be delegated.

Deal with problem relationships pdf

It doesn’t matter what you do, whether you’re a manager, owner or employee, it’s important to be able to work well with other people. The relationships you build at work can be really supportive, they can be a very enjoyable aspect of going to work; unfortunately they can also be incredibly stressful.

Deal with the things you CAN do something about pdf

Deal with the things you can do something about. Stop worrying about things you can do nothing about. It is hard to stop yourself worrying but it’s important to focus on the things you can do something about. Worrying about a lot of little problems is as stressful, if not more so, as worrying about one or two big problems, so try to eliminate as many worries as you can.

Do some exercise pdf

Pressure or anger releases adrenaline into the body, exercise helps to REDUCE it.
Regular exercise (even when you’re not stressed!) is great for you and helps to make you feel better. Research has shown that exercise helps to improve many areas of your life.
It doesn’t have to be strenuous exercise. A daily brisk walk, swimming, anything to increase your heart rate and reduce the adrenaline.

Dont over-commit pdf

If the demands are exceeding your capacity you need to learn to assert yourself, to say “no”, or at least “not now” and give a clear indication of when a job will be done (and put it on your to-do list).

Eat properly pdf

A well-balanced diet – eating the right amount and eating a good range of foods can boost your energy, sharpen your memory and stabilise your mood.

And drink sensibly too - try replacing tea, coffee and alcohol with water! Tea, coffee and alcohol are stimulants and won’t calm you down. They are dehydrating drinks – for every cup of coffee or tea you drink your body needs about three cups of water to remove the caffeine. The water is taken from the cells of the body, resulting in cellular dehydration and temporary thinning of the blood – this thinning of the blood can make you feel good, so you don’t notice the dehydration. Dehydration causes tiredness, low energy and headaches.

It’s common to mistake thirst for hunger, so keeping well-hydrated may help you eat less too.

Get a good nights sleep pdf

Sleep is essential for the body to function properly. If you are short of time it may seem the obvious answer is to go to bed later or get up earlier, but reducing your sleep by even a small amount can really take a toll on you, making you bad-tempered, reducing your energy levels, affecting your ability to think clearly and increasing your stress levels.

Get the right training pdf

Knowing your capabilities is very important. Recognise when you need training and ask for it. Often people assume you can do more than you can, but trying to do something when you know you haven’t had enough training can create a feeling of constant struggle and can make you feel like you’re failing.

Keep a stress diary pdf

Note down specific instances when you feel stressed and what you think is causing you to be stressed. How did you feel at the start of the day? Look for patterns in the causes or the times of day or what’s going on around you. Use this to work out how to break the pattern.

Laugh pdf

Try to have fun at work and use humour at appropriate times. A really good laugh goes a long way in relieving stress, not only mentally as a physical and emotional release, taking your mind off your worries, but physically too – laughing actually lowers stress hormones, reduces blood pressure and strengthens the immune system by increasing the number of cells which produce antibodies and increasing the level of endorphins - the body’s feel-good hormones.

Learn to relax pdf

Learn to relax. Make sure you give yourself time to relax. Many people find that relaxation techniques can really help. You could try yoga, meditation, or simply practice deep-breathing.

Manage your time pdf

Time management means consciously planning and controlling your time – setting an amount of time, or a time limit for each task and putting tasks in the best order. Good time organisation helps you to increase efficiency or productivity and get things done in the best possible time. It’s not just at work but at home too, you work much more efficiently if tasks and activities are completed in a logical manner!

Praise yourself pdf

Look at your achievements. Celebrate your successes. Remember your achievements and successes.

Seek medical help pdf

It’s important to remember however, that the symptoms and signs of stress could also be caused by other medical problems, from a variety of different physical or mental root causes. It is important to see a doctor if you have any concerns and have no reason to believe they are stress-related.

Set personal goals pdf

Setting goals is a success skill which helps you to focus and motivates you. You can use it as a guide, giving you direction. It enables you to measure your progress and plan your time and resources in the best way to achieve your goals.

Suggest improvements pdf

Sometimes jobs are done in certain way simply because that’s the way they’ve always been done. Sometimes these ‘historical’ practices need to be challenged.

Take time to switch off pdf

Getting away from your desk or work area can help you to collect your thoughts and clear away the unnecessary details, helping you focus more clearly on the essentials. Take time to stretch your legs with a short stroll outdoors or simply get yourself a drink of water. Just a few minutes break will work wonders and leave you refreshed.

Surveys

The 2016 eLearning Trends Survey Link

We produced a survey consisting of 10 questions that focused on the different types of learning available in the learning and technologies industry. Our findings revealed the ways in which these various methods are perceived in our clients’ working environments.

Vibration in the Workplace

Vibration Calculator xls

A great resource to help you calculate your exposure to vibration.
Simply fill in the vibration level and the time spent on up to 6 different tools or operations (in the white areas).
The calculator will show you information about how long you can spend before reaching Exposure Action Value (EAV) and Exposure Limit Value (ELV).
It will also calculate your daily exposure and total exposure points for all tools or operations you’ve input.

Vibration LOOK-UP Table pdf

This is a simple LOOK-UP table.
Find the vibration level of the tool or process on the left-hand column and read along to see how long you can use the piece of equipment or continue the process before you reach Exposure Action Value and Exposure Limit Value.
The table also shows you the number of Exposure Points per hour for each vibration level.
The Exposure ACTION Value expressed as Exposure Points is 100 points. This is the point at which something must be done.
The Exposure LIMIT Value expressed as Exposure Points is 400 points. This is the absolute maximum.