Lone Working IN the Workplace

An essential e-learning training course that helps Lone Workers within a workplace to increase their safety every day; by planning ahead, recognising aggression and learning how to use defusion tactics.

Key Features & Benefits of this Course

  • Complete this course online in just 25 minutes
  • Comply with the Health and Safety at Work Act 1974
  • End of course test and printable certificate
  • Personal Safety Risk Assessment included
  • Free trial, online demo and bulk discounts available

Lone Working IN the Workplace Course Contents

1. What is Personal Safety?

In this section we cover who is at risk and why. Who is responsible for safety during a working day? It looks at the importance of preparing for a visit and talks about trusting your instincts.

2. Practical Planning

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the ammount of battery in your mobile phone. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

3. Staying in control

This section is about being aware of the other person, recognising the signs of aggression early, defusing trouble and keeping control of a situation.  We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section will also include how to escape, personal alarms and how to report an incident.

4. Working alone

This is a simple-to-use interactive tool which can be used to create your own Risk Assessments. It uses short summary reminders from section 3 to help you fill out each column of the risk assessment form.

Your risk assessments are saved and can be accessed either from within this programme or directly through the LMS.

 Test & Certificate

This Lone Working IN the Workplace course concludes with a 20 question multiple choice test with printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training, and are designed to reinforce learning and ensure maximum user engagement throughout. As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to re-print certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.


Under The Management of Health and Safety at Work Regulations 1999 and The Health and Safety at Work etc Act 1974, employers and employees alike have a legal responsibility to consider their safety whilst at work. 

Every employer shall make a suitable and sufficient assessment of – (a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking.

The Management of Health and Safety at Work Regulations 1999, Section 3 (1)

Employers have a duty to assess risks to lone workers and take steps to avoid or control risks where necessary

Working Alone: Health and Safety Guidance on the Risks of Lone Working (HSE)

Lone Working IN the Workplace looks at the duties of both employers and employees when it comes to correctly educating and training those responsible for working alone within their place of work. This could be in a factory, on a production line or for those working in shift patterns that mean they spend some or all of their time alone in their work environment. Equally, it applies to those working in customer-facing roles without assistance from colleagues or managers.

Every employer shall provide his employees with comprehensible and relevant information on – (a) the risks to their health and safety identified by the assessment; (b) the preventive and protective measures

The Management of Health and Safety at Work Regulations 1999, Section 10 (1)

For additional practical guidance when it comes to applying Health and Safety principles to Lone Workers, see the HSE Publication Working Alone: Health and Safety Guidance on the Risks of Lone Working.

 Reviews More reviews

very good course

By on March 20, 2017
No summary provided.

Excelent easy to use course

By on March 8, 2017
Friendly and educative. It is a training made easy to understand.

Really easy to use, excellent.

By on March 3, 2017
Very easy to access and use, easy to follow and understand.